Pros
Navex has been a good company to work with for a good stretch of my career. I have had the flexibility for my family life and I have typically had good leadership and coworkers I count among my friends. The amount of folks that stay over the longer period is pretty high- roughly 50% have been with the company for over three years. (Eyeballing it and using Delve) They also promote from within so if you start on one rung of the ladder in one part of the org you can move around and move into different roles. While I don’t think the salaries are the average industry standards for this field, I have been able to get promoted and get experience and my salary has certainly gone significantly up over time. It is a great company to work for, for those starting out in their career who are smart and motivated. You will get experience and move up. It is a good company to work for such as career changers like me who were able to get hired in a new industry and be trusted to grow in tech.
Cons
It is not perfect but actually does try to do the right things for employees. When it does not do the right things right as we say, it seems to be a lack of understanding (ignorance), or a literal need to make a certain dollar amount for our investors, not malice or harm that is occurring. Navex has decided it is better to keep more money in the bank for hard times and pleasing investors than some other tech companies out there, and because of this- they aren’t laying lots of folks off- only a few in high turnover contact center roles or in sales when folks don’t meet quota for several months. However- salaries aren’t as high and bennies are not good. I actually have my wife’s coverage since hers is better. I also still think we can continue to diversify our teams. We hire lots of different kinds of folks in entry level positions however, outside of our contact centers I don’t see that diversity reflective in our managers and leadership. Let’s walk the walk and talk the talk. Let’s get more women and people of color with a C- in front of their name. Let’s have a board that is made up of folks who are more representative of the broader culture. This is what will strengthen us- a diversity of perspectives.
