Enjoying the change from previous employer. Not your typical call center. - Communication Specialist NAVEX Employee Review

4.0
May 16, 2016
Recommend
CEO approval
Business outlook

Pros

PTO, company events, nice building, snack machines, TV in break room, unlimited coffee, easy work, no micromanaging, help when needed. No one makes you feel like an idiot for asking a question. Co workers are nice and friendly. Everyone speaks, no matter how high up they are in the company. Although they are open 365 and you don't get holidays off, they are given as "floating holidays" to use at another time.

Cons

Pay, while can be considered competitive compared to most call centers, could still be a little higher or there should be a clear performance review schedule since that is when raises are given.

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NAVEX Response
10y
Thank you for your feedback. We are making efforts to extend the option to work from home to more employees. We are working to unify our performance review strategy, so thank you for staying with us while we improve that process. Thank you for the work you do!

Explore other reviews about NAVEX

5.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Constant exposure to new technologies like AI, automation, and cloud systems

Cons

More layers of approval > slower progress

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NAVEX Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
1.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Team Culture Flexible Schedule (hybrid model) Entry level pay is great

Cons

The position that was presented during the hiring process was not the position that was ultimately delivered. Employees have very little influence over organizational decisions; the prevailing message is to either accept ongoing changes or move on. The company sets exceptionally high performance expectations but does not appear to fully recognize how constant organizational changes, limited job security, frequent separations and internal restructuring, and unmet commitments can directly impact employees' ability to succeed. These factors create significant obstacles to achieving the standards the company expects.

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NAVEX Response
1w
Thank you for taking the time to share your feedback. We’re glad to hear that you experienced a strong team culture, flexibility, and competitive pay during your time with our team at NAVEX. We also appreciate your candid comments regarding organizational change, communication, and the challenges that can accompany periods of transformation. We recognize that change can be difficult and may create uncertainty for team members, particularly when teams are balancing evolving priorities with ambitious goals. As our industry, customers, and business continue to evolve, we are committed to making thoughtful decisions that strengthen our organization for the future. While change is not always easy, our objective is to better position our people and our business for long-term success, improve how we operate, and create opportunities for sustainable growth. Throughout that process, we strive to communicate openly, support our teams, and ensure our people have the resources they need to navigate change successfully. Thank you again for sharing your perspective. Feedback like yours helps us continue to learn and improve. We wish you all the best in your future endeavors. -NAVEX People Team
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