Overall felt sidelined for positions - Customer Service Representative N26 Employee Review

1.0
Jun 5, 2023
Recommend
CEO approval
Business outlook

Pros

The onboarding process was very smooth

Cons

Sidelined for positions that were already going to be filled by particular person.

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N26 Response
2y
Thanks for taking the time to share your feedback; we’re sorry to hear that you didn’t have the best experience working at N26. We take all feedback very seriously so if you’d like to discuss any of the issues you raised in more detail, then please send an email to glassdoorfeedback@n26.com We care deeply about building an organisation where people love to work, and we’re always looking for ways to improve so your feedback is very valuable to us. Thanks for your contributions to N26 and we wish you the best of luck in your future endeavours

Explore other reviews about N26

5.0
Jun 13, 2023
Recommend
CEO approval
Business outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
May 21, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

32
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N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
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