Good place to work - Customer Service Agent N26 Employee Review

4.0
Nov 11, 2019
Recommend
CEO approval
Business outlook

Pros

You get a lot of benefits like discount on your BVG monthly ticket, german classes, Urban sport, free lunch on Wednesday. The people who works at N26 are all young, motivated people, so the environment is very nice and familiar.

Cons

I honestly didn't feel like I was being heard. I had to change contract from full-time to part-time due to studying reasons. The company first told me we could have done that in a little time, then they stared to postpone it and postpone it again.

Explore other reviews about N26

5.0
Jun 13, 2023
Recommend
CEO approval
Business outlook

Pros

Great product and design and team is worldclass

Cons

more focus on understanding customer needs

5.0
May 21, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small team in NYC working on bringing N26 to the US. Flat team structure (no bureaucracy or painful hierarchies). Open lines of communication and instant feedback loops. Everyone is extremely smart and driven towards a common goal, and we also enjoy each other's company both in and out of the office. There's also respect for having a life outside of work and a good sense of balance. Huge opportunity to take on as much work as you can handle and drive your own workstreams and outputs. I've found that my scope of responsibilities is quite large, and since joining, I've broadened my skill-set significantly in areas I wanted to expand upon.

Cons

Coordination with Berlin can be difficult at times given time zones and hypergrowth there. Nonetheless, people always are willing to help out and make themselves available when needed. Small team size as of now means fewer hands to help with all that needs to get done. That said - plenty of opportunity for new joiners to take on key tasks and responsibilities as we continue to grow the team

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N26 Response
7y
Thanks for sharing your feedback with us and your experience of working at N26.
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