NA - Enterprise Customer Success Manager Multiverse Employee Review

Explore other reviews about Multiverse

5.0
Nov 10, 2024
Recommend
CEO approval
Business outlook

Pros

Amazing workplace and community of people

Cons

Having a hard time breaking into the US market

2.0
Nov 30, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The CEO, Euan Blair, is an inspiring leader who speaks with a ton of conviction and authenticity. Also the scrappiness of the start up led to the ability to gain solid work experience and explore new ideas.

Cons

Business strategy is in complete disarray, especially for the US expansion - which is completely flopping as they just laid off 1/3 of their US staff. Constant pivots, communication breakdowns everywhere you look, unreasonable expectations and pressure, misalignment across senior leadership team, inability to innovate the product or stand up against existing competitors in the market, and missing revenue targets year after year.

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