decent pet store - Anonymous employee Mud Bay Employee Review

3.0
Nov 24, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

community and regulars were great, coworkers were friendly and easy to work with, high quality products

Cons

hours/schedule not consistent, often understaffed but expected to perform as if it were fully staffed, management very clique-y, not a lot of advancement

Explore other reviews about Mud Bay

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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