Great Place To Work - Store Manager Mud Bay Employee Review

5.0
Oct 20, 2022
Recommend
CEO approval
Business outlook

Pros

Awesome culture, amazing coworkers, easy-to-sell products, treating pets all day long, and a job that is fulfilling and that you can build a career with from the ground up.

Cons

Pay could be better, role expectations and time management are difficult coupled with callouts.

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Mud Bay Response
2y
Thank you for your response. We are happy to hear that you enjoyed Mud Bay’s company culture, your interactions with pets, and opportunities for growth.

Explore other reviews about Mud Bay

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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