Heading in the Right Direction, Needs Work - Store Lead Mud Bay Employee Review

4.0
Nov 9, 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits, get to pet dogs and cats all day, very welcoming work environment. Amazing discount on pet food and supplies. Pet Insurance. Excellent on-the-job training, pretty good feedback, and review process.

Cons

Compensation. Mud Bay is allegedly working on compensation, but they have a long way to go. It feels like the home office doesn't listen to Muddies, and makes decisions that affect the whole company without considering the whole company.

Explore other reviews about Mud Bay

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company. Very friendly and professional. Treat you like a family.

Cons

Your work night shift. So if that’s not your thing you won’t like it.

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

The employee discount is great, best benefit of the job in my opinion. You get 40% off all products. My immediate team and manager were absolutely wonderful and the work atmosphere was great. You get to pet cute animals every day and help people solve their pet-related problems. When I started, there was great training and education, but that has recently gone downhill.

Cons

Even though my team was awesome, you can be sent to other locations when there are call-outs, and not every store has a good manager and co-workers. It felt a bit hostile when I went to work at other locations. Upper management is a total joke. They are controlling and make decisions that impact store employees without consulting those who actually work in retail.

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