Pros
- Talented, fun, empathic, smart, diverse, trustworthy, and inclusive people with big hearts - Every team member exudes these core values every day: Customer devotion, transparency, ownership and resilience - Forever pledge to be a distributed, remote work culture - A privilege to be a part of a successful privately owned business that has garnered multiple awards and accolades, including Inc.'s third annual Best in Business list of the 5,000 fastest-growing private companies in the U.S. - Iterate, design, build and innovate with rigour on a product with proven success resulting in positive, meaningful impact. - Lots of opportunities and encouragement to meet in-person and virtually including weekly 1:1 meet and greets, virtual team socials, in-person local hubs, team-level and company-wide offsite events
Cons
With growth based on proven success, there will always be some bumps in processes and systems in all business areas including service design and operations. However, I'm feeling confident and at ease for how change is being managed based on our exemplary leadership team.