Proud of the Work, Aware of the Work Ahead - Leadership Motus Employee Review

4.0
Apr 21, 2025
Recommend
CEO approval
Business outlook

Pros

I've been with Motus for over a decade, and while the company has changed a lot over the years, the one thing that’s stayed constant is the people — they genuinely care. There’s a lot of passion here and a willingness to roll up our sleeves when it counts. I’ve seen us push through challenging times and come out stronger, and I’m proud of the progress we’ve made, especially around recognition and communication. We’ve also taken some big steps recently — new leadership, clearer values, better platforms to give feedback and celebrate wins. It’s not perfect, but the intent is real.

Cons

With growth and change comes friction. Communication across teams can still feel uneven, and not everything moves as fast as we’d like. We’ve had some tough transitions, and I know that’s impacted how people feel. We’re still learning how to balance urgency with sustainability — especially for teams that are stretched thin.

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Motus Response
1y
Thanks so much for taking the time to share this — and for being part of Motus for so long. That kind of perspective is so valuable, and I really appreciate the honesty. There’s a lot in here that resonates. The passion and willingness to roll up our sleeves is something I see every day — and I’m glad to hear the progress we’ve made around recognition and communication is showing up in real ways. That said, I hear you on the challenges. Growth isn’t always smooth, and we know there’s still work to do — especially around cross-team communication and making sure we’re moving fast and sustainably. We’re learning and tweaking process as we go, and feedback like this helps guide that process. Thank you again for sharing, for sticking with us through the changes, and for helping shape what’s next.

Explore other reviews about Motus

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Honestly, this has been one of the best companies I’ve ever worked for. The WFH setup is great, the benefits are solid, and the work/life balance is real. You’re treated like a professional, and you’re trusted to manage your own desk and get things done. You do need to be good at prioritizing and taking ownership, but if you like that kind of independence, it’s perfect. People are open to feedback too. If you see something that could be better, you can speak up and make suggestions. Overall, just a really great place to work. I genuinely enjoy the people I work with.

Cons

I’d say the salary and bonus structure could be clearer. I don’t always have a good understanding of how those decisions are made, and a little more explanation from leadership would really help.

1.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH, “unlimited” PTO (at about 2-2.5 weeks per year they start bring up having HR approve), home office stipend, great coworkers.

Cons

•Higher up held a meeting to “brainstorm” Glassdoor reviews ideas bc he didn’t feel the rating reflected how his experience was with people he thought would agree to try and boost rating. Below is why it’s low sir: •No accountability, good workers get more work and bad workers are allowed to continue being bad. •Outsourcing that leads to loosing customers then laying off Motus agents instead of addressing the real problem that causes customers to leave. • Pushing AI everywhere •No growth opportunities for good workers •Low Pay for the amount of work pushed on people •Excluded from the rest of the company. • Yearly top performance award for hard work has now become a popularity contest instead of based on work and is impossible to fill out for some job roles. •Zero team building, Zero employee appreciation, the “recognition” platform introduced this past year is another popularity contest and has zero effect on anything. Management recognizing management is a joke. • Forced to work holidays that the rest of the company has off. •Excluded from “All Company” meetings. • Micromanagement • Lack of real training for people. •No work/life balance, workers are just numbers.

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