Pros
decent pay compared to direct competitors, easy to use computer system
Cons
insanely fast paced, very monotonous, unfulfilling work, inside staff are judged according to quantity of quotes and orders entered, not quality. Inadequate staff for volume of business at some locations, which affects quality of work since everyone is extremely overloaded and stressed. Job is extremely high stress and management is very hard to deal with and talk to. New employees (especially from competitors) will be promised a better work environment than where they came from and more flexibility, both of which are lies. bottom line: the minimally higher pay is NOT worth the workload and stress. Worst job I have ever had. You are nothing but a number and a cog in a machine; easily replaceable and not valued.