Six and a Half Years of Dedication Overlooked by Unprofessional Management - CS Manager Motion Global Employee Review

1.0
Jul 15, 2024
Recommend
CEO approval
Business outlook

Pros

Initially, my experience was positive thanks to having a competent manager. However, the situation slowly deteriorated.

Cons

I worked for Motion Global/Smartbuyglasses for six and a half years and dedicated myself to the company, knowing everything inside out and supervising many agents. Unfortunately, my loyalty and hard work were never valued by the upper management. Additionally, there was no real salary increase despite my many years of service. The KPIs set for me were deliberately unachievable, while other managers or Filipino employees were favored with easily reachable KPIs. Motion Global/Smartbuyglasses fails to recognize and value the dedication of long-term employees and allows unprofessional behavior from management to go unchecked. I cannot recommend this company to anyone seeking a respectful and supportive work environment.

Explore other reviews about Motion Global

5.0
Jun 6, 2024
Recommend
CEO approval
Business outlook

Pros

Good management, good benefit, nice colleagues,.

Cons

Co-founder shall treat everyone equally.

3.0
May 2, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Most current and former employees can agree with me and say that despite the various Cons, the working environment is very pleasant for an expatriate looking for work in Shanghai. - The company changes and grows extremely fast. Don't expect to be doing the same thing everyday; as long as you are good at what you do, you'll be given more responsibilities and opportunities in time. - You'll have plenty of opportunities to learn new things and become proficient in areas you would never have expected to be in. - Most of the mid-level managers are very knowledgeable and effective resources to learn from.

Cons

- Despite what they may say in the job ad, the compensation will most probably not be competitive. I'd suggest doing a lot of research if this is one of your primary concerns. From a quick search on Glassdoor for similar job listings in the city, it's evident that I only earn around 70% of what other companies offer. - Tying along with compensation: there are almost no benefits. The company/upper management rarely gives the impression that they value their employees. You get a free pair of designer eyewear each year but on the grand scheme of things, that's nothing. - Very low effort in retaining employees. People come and go every couple of months. This does not help promote any feeling of longevity or worth as an employee. Even if you do a good job, you could be the next one who's let go. - The company has a habit of hiring people with no experience/qualifications at a low cost, so you'll likely find that many people you work with are incompetent. As a summary, this company provides great environment for the hard working/smart but with little experience. As long as you are aggressive and prove to be better than your peers, you will progress very quickly. However, do not expect to receive much compensation for your efforts.

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