Unit Staff Managers do not listen to hourly staff at all.
Unit Staff Managers are incompetent and hate when hourly staff try to give them advice.
Unit staff managers are very unprofessional and always trying to fraternize with their associates in an inappropriate way or sleeping with them. I had one incident with a manager who had sent me inappropriate\unwanted pictures of himself to me supposedly by accident.
Senior leadership has no clue how the business is being run at the account level.
The onsite managers tell the senior managers anything when they come into town. Senior leaders believe anything the managers tell them.