Would not recommend as a place to work - Junior Project Manager Morningstar Employee Review

1.0
Mar 6, 2023
Recommend
CEO approval
Business outlook

Pros

Difficult to find positive points to raise -(does international presence count?)

Cons

I spent a horrible year working for Sustainalytics and I would not recommend it as a place to work personally or professionally (low salaries and no work life balance). As a result of unrealistic expectations of the management team (at least within the research department) little projects are driven successfully as employees are overworked and the inflexibility of the organisation. In addition, there is no company culture in or out of the office as a result it is difficult to build working relationships with other colleagues as people do not feel engaged by the company. Moreover, during my first week working for Sustainalytics I received several warnings from colleagues to watch out for so and so...this does provide a good image of the company, created a lot of distrust amongst colleagues and all in all creates a toxic work environment. Turns out the people I was warned about (including my manager) and I had a poor relationship/

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Morningstar Response
3y
Thank you for sharing this feedback. We have been focused on helping our colleagues build the relationships critical to their work and recognize that more than two-thirds of our colleagues were hired during the pandemic. To help strengthen personal and professional relationships while providing an in-office cultural experience, we’ve seen success holding regular collaboration weeks which ensure our newer colleagues can interact and engage with other new joiners as well as more tenured colleagues. We are also committed to helping all colleagues maintain a healthy work life balance and support that through a generous PTO program, sabbatical opportunities, and hybrid working arrangements. We’re also disappointed to hear about your experience with your direct manager because our quarterly pulse surveys shows consistently high ratings Sustainalytics colleagues give their managers and other trust-related indicators. If you do have anything else you would like to share, please reach out to AskHR@morningstar.com.

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Cons

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2.0
Jun 6, 2026
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Recommend
CEO approval
Business outlook

Pros

- Nice colleagues who understand the pains the mature firm is going through in trying to modernize itself - Benefits - good for new graduates or people new to the investment industry

Cons

1) Pay - known for paying on the lower end 2) Flat/decentralized Org Structure - Tried to implement the "push decision-making down" operating model. However, for this company, this has led to a lack of ownership and accountability. "if no one else is saying anything, why should I?" Individuals and teams look to be too comfortable with this arrangement of no direct ownership, causing an unwillingness to speak up and be proactive. 3) Typical Vendor Mentality (Expected) - Overescalation of client questions and feedback. Sales and CSMs take the feedback of a single individual user out of thousands/tens of thousands of users as a representation of the whole, causing everyone to run around like a chicken with their head cut off and pointing fingers. - A big habit of valuing short-term patch-worked solutions to just get things out the door and or get a notch on one's belt, which causes a lot of technical debt and data gaps. 4) Mumbai - Last I heard before I left, was that between 30%-40% of Mstar's entire workforce was located in the Mumbai office, which has a turnover rate of about 30%. - The old Direct side of the business was just put under someone in Mumbai, which signals the start of a countdown. Everyone knows that Pitchbook and how it operates is the future for Morningstar. 5) Lots of tenured or pre-IPO employees holding on to their options - think upside-down bell curve with lots of people with less than 3-4 yrs at Mstar, few in the middle, and lots at the other end at around the 20+ yr mark. This bullet is more of an observation from what I personally observed. - makes updating legacy systems or processes a pain if they happen at all, as a good chunk of the leaders are "just used to things."

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