Pros
Same as most of these reviews, the pros are the team we work with, the team we get to know, the team who check in on each other. They are genuinely some of the best people I’ve had the pleasure of working alongside.
Cons
I’m not going to blame a selective few on how things are going at Moose. Because it’s not just one or two at head office. It comes from the absolute top, because clearly for years this has been consistently getting worse hasn’t it? And for what? At what cost? Squeezing every single last penny out of customers, practically begging for an extra portion of sausages?! Really? Ignoring all bookings systems in which were implemented by you. Coming into stores to “support” in which you either sit in the corner tapping away on your laptop looking at your calendars wondering how else will you waste the day. Or you’ll bark orders at the team, ask one thing then demand the next. Literally run around doing what I don’t know. I think you forget the team are majority of students who are here for extra money whilst studying, you expect so very much from people and yet pay so little. But you do explain how the tips are such a bonus, yes from customers, not you. We always talk about toxic culture and how it’s bad and unhealthy, yet you relish in this. As a company yes money and profit will always have to be the very top of the priority, but to achieve this we have to work together. We are all human. People have families, lives and passions of their own, moose is not the be all and end all. It’s a real shame what you are allowing your environment and business become, but sadly this happens all too often. You get a culture of power mad vultures who take great pleasure in making life as difficult as possible for the little guys. And for that… I’m out ✌🏼