Lovely environment - lots of great feedback - Customer Service Agent Moonpig Employee Review

4.0
Feb 5, 2018
Recommend
CEO approval
Business outlook

Pros

-Amazing co-workers -Relaxed environment -Coffee, coffee, coffee -Repetitive but fulfilling work -Constructive feedback that allows you to improve -Management are very understanding

Cons

-Training is provided but can be unclear -Back end systems can be annoying/slow to work with -Sometimes it's unclear how to work with particular issues -Little communication with staff from upper management -Technical issues can be difficult to resolve with time difference making meeting contact targets hard at times

Explore other reviews about Moonpig

5.0
May 24, 2023
Recommend
CEO approval
Business outlook

Pros

The moon is pretty cool

Cons

Pigs are very smelly. Yuck

4.0
Sep 19, 2024
Recommend
CEO approval
Business outlook

Pros

The company is really good

Cons

But sometimes the atmosphere in the room is really bad

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Moonpig Response
1y
Thank you for your feedback! It’s great to hear you think highly of the company, that really means a lot to us. We’re sorry to hear that the atmosphere hasn’t always felt great at times. We’re all about creating a positive and welcoming environment, so your feedback is really valuable in helping us make sure we’re living up to that. Thanks again for sharing your thoughts.
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