organizzazione - Anonymous employee Mondia Employee Review

Good salary , international teams , good vibes , very high learning , latest technology

you have only 13 days per quarter from home , a little bit chaotic in terms of restructure often and their busniess changes alot

you mostly get paid, mostly on time

There’s one thing rarely mentioned there, which surprised me, since it’s so core to what this company does: fraud. Yes, this is how everyone calls it when management is not around. On meetings, there are a host of euphemisms used, like “engagement issue”, ie. why no one paying for the products uses any. Mondia charges money to unsuspecting customers (mostly in Germany) for services they did not sign up for and have been doing it for more than a decade. The company is a large click-fraud farm, front-ran by an annually changing array of unscrupulous marketing agencies and backed by the large telecom companies Mondia promised ‘free revenue’. Of course, there is no such thing, otherwise the infamous ‘caps’ - daily limits to how many customers Mondia is allowed to defraud - wouldn’t exist. Telcos to this weird balancing act of extracting more revenue while not overwhelming their own customer service with complaints. The company is trying to cut costs and corners wherever it can, slowly moving every role to Egypt. It wanted to close off the operations in Germany for years, but it’s needed as a front for the telcos and to keep up the appearance of complying with GDPR. All this is backed by one of Germany’s richest families, who, for some reason still let this company do its thing.