If you come in as Middle or Upper level Management, you're golden - Support Associate Momentive Software Employee Review

1.0
Nov 2, 2018
Recommend
CEO approval
Business outlook

Pros

The only pro to working here is working with the good people who haven't left yet.

Cons

If you watched the movie 9 to 5 and thought the CEO was the real victim, this is the place for you. The head at Community Brands is surrounded by people who consider modernity at odds with their current agenda for employee satisfaction and quality product to send out to customers. What they call a “benefits package” is the bare minimum for any industry and much of this is due to HR helping out old friends in the Insurance and Retirement business who should have retired in 1989. As far as the packages sent out to customers, the general thought process is that releasing bug riddled product is fine because Support, which is woefully understaffed, will be able to successfully navigate amidst unhappy customers and a management team that will throw each support person under the bus at the first whiff of blowback. The Support Management Team method of management is either micromanaging, or holing up in conference rooms or meetings to avoid providing support to their team. This team doesn't show respect for their people but prefer to pigeon hole all employees using a very complex algorithm that calculates who is ready to leave if they don't receive a promotion and who is management's favorite. Do not be fooled. You are only a number. On the bright side, if you think that doing a good job means meeting the minimum basic requirements, you’ll be able to “work” here until you get tired of having benefits chipped away to non-existence. The only people that deal with any consequences in this department are those who say aloud that the company is getting worse rather than better.

Explore other reviews about Momentive Software

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance and time off benefits

Cons

Pay could be higher for the role

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great front line leadership, hybrid schedule, great people to work with

Cons

Micromanagment, lots of decisions being made at the leadership level without thought to how it affects the org as a whole

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