Molex does not treat employees respectfully - Customer Service Representative Molex Employee Review

2.0
May 6, 2024
Recommend
CEO approval
Business outlook

Pros

Collaborative environment between the CSRs and willingness to help each other.

Cons

*FOCUS IS ON YOUNG TALENT ONLY* Experienced talent is manipulated to believe they are inadequate and undeserving of a pay raises or positive recognition No incentives or bonus No motivation, no inspiration, no loyalty Not open to new ideas Subjective performance reviews, no clear measurement or goals defined No career direction or coaching Overworked and overwhelmed Stressful environment leading to anxiety and physical health issues Customer Service Management/Supervisors harass staff Favoritism No empathy

Explore other reviews about Molex

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Molex is a great community. There are a wide variety of professional employees to network with. It is a very large company, but a small community.

Cons

Decisions from upper management, do not always trickle down through the organization. Not all of the departments follow the same guidelines. Case in point is remote working. different groups have different allowances. It is a small thing, but an area that could improve.

2.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are very good for a company this size

Cons

Team is run based on last minute requests and on a lot of meetings to join leaving little time for your usual work. Director likes to devise “innovative” ways to get sales to give more information but instead it translates to chaotic management and more stress for demand planners. There are a lot of stress placed on leads for not getting their teams to get to unrealistic goals with an unsupportive sales team. There are hardly any consistent reviews for employees but it’s not unusual for employees themselves in PIPs. Overall I would say it’s a chaotic management style in this team. Pay hits industry average but not much more. Additionally there is an overemphasis on being in the office in this company because they recently invested millions in renovations so they track your badge swipes. There are really no company wide events to get people more unified other than a quarterly CEO town hall that managers force everyone to attend.

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