Bad experience - Case Manager Moises|Gross Employee Review

2.0
Mar 17, 2023
Recommend
CEO approval
Business outlook

Pros

Great benefits. Flexible schedule. Friendly environment.

Cons

No training whatsoever. They have you shadow a person who doesn’t even explain what they’re doing unless you ask questions. Make sure you come with experience in first party if not don’t bother because they don’t train. They don’t go over the cases your assigned to. On your third day there, they will make you sit alone and figure it out on your own. The case manager “supervisor” does not let the other case managers help you if you ask a question and does not manage the department correctly. Even if you know your fit for the job, this place does not make it comforting to work there because of how much they lack in training and helping. Very unorganized firm overall.

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Moises|Gross Response
2y
Thank you for sharing your concerns. We appreciate your honest feedback and want to acknowledge your frustrations. We understand the importance of proper training and support, and we regret to hear that your experience did not meet your expectations. We are taking your comments seriously and have been actively working on improving our training processes to ensure that new employees receive the necessary guidance and support. 

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5.0
Apr 24, 2025
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CEO approval
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Pros

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Cons

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3.0
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Pros

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Cons

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