Best training I have ever ver had at a new job! - Customer Service Representative Moen Employee Review

5.0
Jun 13, 2023
Recommend
CEO approval
Business outlook

Pros

They take the time to train you on the products people will be calling about. They make sure you understand what they are and how they are used. Not only that, but also train you well on the calling system.

Cons

You are scored on how long your phone calls are and how many calls you have in a day.

Explore other reviews about Moen

5.0
Jan 18, 2025
Recommend
CEO approval
Business outlook

Pros

Loved my coworkers and great amenities at the workplace.

Cons

Had management that didn't have similar values

3.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Higher pay potential, leadership experience, stronger resume, path to operations/warehouse manager, more visibility, and usually less constant physical labor.

Cons

More stress, responsible for team mistakes, dealing with call-outs/conflict, longer or unpredictable hours, pressure from management, and sometimes more responsibility without enough authority.

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