Good Team - Customer Service Representative (CSR) III Modivcare Employee Review

2.0
Oct 24, 2024
Recommend
CEO approval
Business outlook

Pros

Great coworkers, good support from managers

Cons

Pay, goals for performance keep changing

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Modivcare Response
1y
Thank you for sharing your experience. We’re glad to hear that you feel supported by your coworkers and managers—that’s something we really value within our company culture. We understand that compensation and shifting performance goals can be frustrating. Feedback like yours helps us reflect on areas where we can improve, especially when it comes to recognizing the hard work of our employees and providing stability. We’re committed to creating an environment where everyone feels valued not just as contributors to the company’s success, but as individuals. Thank you for your honest input.

Explore other reviews about Modivcare

5.0
Aug 16, 2025
Recommend
CEO approval
Business outlook

Pros

Remote monitoring , plenty of opportunities to grow, awesome Team and management. Feel included in doing positive things in patient care.

Cons

Not having access to CME funds for clinicians

2.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the best people I have met in my career, who truly care about the job, the customers, and the work they do.

Cons

Corporate communication is a sub-par - major changes are announced and catch even leaders in those departments by surprise. There is obvious friction and clash between the Board members, and leadership post-bankruptcy seems either paralyzed into doing nothing or pressured into trying to do everything all at once. There is no strategy or cohesive plan for the business, and no guidance on where we need to go as a company. Turnover since the bankruptcy announcement has been a whiplash, and no one is being back-filled while the work keeps coming in.

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