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Modern Aviation

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Big Business Culture - Line Service Technician Modern Aviation Employee Review

2.0
Apr 22, 2023
Recommend
CEO approval
Business outlook

Pros

After buying our FBO from a smaller company, Modern invested in our facilities: they upgraded our computers, our wifi, our business software (to X-1, which I really like).

Cons

They didn't invest in our people. Line service techs at other Modern locations earn twice as much as we do. HR told us it wouldn't be "fair" to pay us the same as employees at bigger locations because they make more money. Nevermind that it's the same job, we each do more work because there are fewer of us, and we have very little say in how many planes land or how much fuel they take. HR misled us about retaining our vacation and sick days. Ultimately I chose to leave due to the change in management style in the direction of micromanagement. I have loved my job. Loved coming to work. I'm proud of my accomplishments over the past 5 years; the busy days of jet traffic and the extreme weather and the unusual situations and the emergencies I've handled and the people I've made happy...I'm honestly broken hearted to leave this job. Broken hearted that Modern Aviation doesn't give two rat tails about the blood sweat and tears I've given this job. They only care if I'm more than seven minutes late or early, and other things that don't matter in the grand scheme of things. I worked so hard. And Modern has made me feel like none of it mattered. Like I haven't earned enough trust and respect to take two days off for a stomach flu, or haven't earned forgiveness for making wrong decisions when I had Covid and fever. I'm so incredibly disappointed and sad, my confidence destroyed.

Explore other reviews about Modern Aviation

5.0
Oct 18, 2025
Recommend
CEO approval
Business outlook

Pros

Fantastic place to work at if you are passionate about aviation and customer experience. The communication among everybody on the team is fairly good overall. Great benefits and pretty sweet pay for what you do. It can be a little bit stressful on an occasional busy hour but for the most part being a CSR is an easy job!

Cons

None that I can think of.

3.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

It's a good company. We work as a team all time. This company is like as school, you can gain a lot of knowledge in aviation, especially in the private sector. This environment has a lot of things you can learn and use to develop your future. You will have a lot of benefits, like 401K, Medical and Dental insurance, dead insurance and others.

Cons

People inside can seem too nice but try not to open your feelings too much with your colleagues because they can use that as an advantage from you. Keep your thoughts, feelings and if you are working in something, reserve it. People can seem so nice and helpful but, they're just trying to detain you for grow.

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