- Takes advantage of young staff and finds loopholes to pay below minimum wage (I was over 18 earning €9.25 when minimum was €9.55) - Have to pay for uniform shoes but not supposed to take them home, only supposed to be worn in store - Always held competitions between stores and never came through on prizes such as ice creams or cupcakes for the store or even vouchers for staff - was promised a bigger contract after Christmas and then this never happened