Medical Customer Service Rep - Medical Customer Service Moda Health Employee Review

2.0
Nov 19, 2015
Recommend
CEO approval
Business outlook

Pros

Laid back dress code, great co-workers, great cubical space, great ice machine, coffee/tea, great bonus at Xmas,

Cons

lack of proper training, managers haven't done the job, lack of communication, depending on your manager very micromanaged, or not managed at all. No reviews/raises in 1st year if not more. No talk of advancement or career growth.

Explore other reviews about Moda Health

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Stable company and management with low turnover and very good work life balance. Pay is not too bad, but primarily the good parts of Moda are about the stability. Part of the reason Moda is stable is because you can move around the colony and get promoted. There are people who have worked here for decades. This is a company that retains its people.

Cons

The pay isn’t as high as companies that tend to be less stable. For me the trade off is good, as my sanity is preserved.

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work life balance, stable environment, pay is decent for skilled roles

Cons

a better 401k plan would be good with quicker vesting

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