hope they arent as awful as they used to be - Anonymous employee ModSquad Employee Review

1.0
Sep 10, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

none really except maybe the "idea" of choosing a schedule because you really don't choose depending on the project

Cons

honestly, all of it was a con. low pay, low hours, bad project managers, horrible workflows, etc.

Explore other reviews about ModSquad

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Remote, at the time at least

Cons

The pay was basically dictated by region.

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