Modsquad is a HORRIBLE company to work for. - Customer Service Representative ModSquad Employee Review

1.0
Mar 17, 2019
Recommend
CEO approval
Business outlook

Pros

You get to pick your own schedule

Cons

No job security. Terrible training. And you make take the fall for the bad training. And upper management doesn't care about you.

Explore other reviews about ModSquad

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Cons

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing they over work you

Cons

Low pay and dumb people work here

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