Dysfunctional is an understatement. - Junior Software Engineer Mochi Health Employee Review

1.0
Oct 23, 2025
Recommend
CEO approval
Business outlook

Pros

Food is provided for lunch (and dinner, although this may count as a con.) Coffee, snacks, and drinks throughout the day.

Cons

The system is broken. Now, before you say "this is how start-ups are!" Let me stop you quickly and say, "but is it how it is supposed to be?" Everything goes through the CEO and structural changes are made without seemingly rhyme or reason. People are placed in roles they are not equipped for and life here is a free-for-all. Costs are not given a moment of thought as this company burns through people faster than the Russian army in Ukraine.

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Mochi Health Response
8mo
Thank you for taking the time to share your feedback. We’re sorry to hear your experience wasn’t what you hoped for. Startups like ours move quickly, and while work-life balance can be challenging, we’re continuing to learn and improve as we grow. We’re focused on building better communication, clearer structure, and a stronger foundation for our team(s).

Explore other reviews about Mochi Health

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Pretty good so far, autonomy, decent technology, and the support team is very helpful.

Cons

There are at times a few hiccups with the tech stack at times, but nothing major and errors/bugs usually get fixed right away anyway.

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with kind and hardworking teammates and free/lunch dinner were the only silver linings to the dysfunctional, top-down culture.

Cons

Leadership of Mochi Health had no realistic understanding of timelines, often setting unrealistic expectations that were difficult to meet given the scope of work and available resources. Employees were treated inhumanely and disposable. There was a lack of clear structure, with the CEO closely involved in every individual contributors’ day-to-day work The company has a problem with high employee turnover, including terminations with no clear rationale. This caused low morale and a general sense of uncertainty among employees. There were instances where leaderships' behavior crossed professional boundaries, including instances of workplace harassment, which impacted the overall sense of safety and trust within the organization. Leadership lacks trust. New hires were subjected to intense “stress testing” periods. Policies were in place, including monitoring time spent in office and at desk, restricting phone access, and monitoring office surveillance footage by leadership. I strongly do not recommend working at Mochi Health.

11
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Mochi Health Response
1mo
Thank you for your feedback. We're glad the team relationships and meals were a bright spot. The concerns you raised matter to us and we don't take them lightly. Creating a workplace where employees feel respected and supported is always a priority for us. If you would like to share any specific grievances or concerns, we encourage you to connect with our people team.
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