Stay far away - Sales MobyCap Employee Review

1.0
Nov 20, 2024
Recommend
CEO approval
Business outlook

Pros

Breakfast tacos on Friday mornings.

Cons

The business model is to reel in new sales people with the promise of big earnings. Anything from 175k to 350k potential they say. This is a lie. You will do all the work and the owners and operations manager are the only ones that will benefit. They often make up to 100k in commissions off a single deal that you bring in but you will literally not be paid a cent for your work beyond the base pay. You can come in early, work through your lunches, stay late, and come in on Saturdays and they still will not pay you for your efforts. They’ve been in business for over 5 years now but can’t keep any sales people around because they are dishonest, sociopaths that are completely okay with their unethical behavior. Do yourself a favor and stay far away.

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MobyCap Response
1y
Thank you for sharing your feedback—it’s always valued and taken seriously. I’ve taken the time to reflect on your comments and wanted to provide a thoughtful response. Our entry-level sales roles are structured to allow individuals to earn a significant income, with potential earnings of $175k annually for those who meet expectations. However, this is a performance-based role, and commissions are tied directly to achieving sales and key performance indicators (KPIs). While we genuinely want all team members to succeed and be rewarded for their efforts, the nature of sales means that compensation is directly tied to results. Unfortunately, not every role is the right fit for everyone, and that can be a tough realization. Recently, we had to lay off two people - assuming that the OP is one of those two, in the spirit of full disclosure, here's what they were paid against the total revenue brought in: Person 1: Revenue: $37,595 Gross Pay: $37,776 (100% of Revenue Paid - Very Unprofitable for the Business) Person 2: Revenue: $462,952 (YTD) Gross Pay: $122,250 (Last Day was Sept - On Pace for $162k) (26% of Revenue - which is the upper end of exactly what we aim for as far as total compensation to reps, as this is industry norm for those who only open the deal, and not take the deal from A to Z (meaning closing the deal)). For person 1, it’s understandable that missing targets can be frustrating, but attributing that frustration to management doesn’t fully reflect the efforts we put into supporting our team. We strive to provide tools, resources, and guidance to help our employees succeed. Are we perfect? Far from it. We recognize our mistakes, learn from them, and continually aim to improve. Regarding compensation, we ensure that all base pay is honored, including for work on Saturdays and during lunches. However, commissions are only earned on deals that fund, which is standard in our industry. We are transparent about the challenges of this role from the outset, and while it’s not easy, we believe the rewards for hard work and perseverance are worth it. The suggestion that we’ve acted unethically is deeply concerning, as it contradicts the values we uphold. In fact, we’ve often gone above and beyond to provide incentives and opportunities for growth. It’s disheartening to see departing employees leave with negative sentiments, especially when we’ve worked hard to create a supportive and accommodating environment, including helping team members navigate personal challenges. Ultimately, we continue to seek team members who appreciate the opportunities and support we provide - instead of expecting more at every whim to accommodate people who are not actually fit for the role - which we have to continue to refine. However, we’re committed to fostering a culture of kindness, fairness, and growth, even as we acknowledge there’s always room to improve. Thank you again for your feedback, and we wish you the best in your future endeavors.

Explore other reviews about MobyCap

5.0
Apr 29, 2025
Recommend
CEO approval
Business outlook

Pros

-Growth Opportunity -Fast Pace -Exciting Environment -Amazing Sales Experience/Training

Cons

-Eat your Wheaties; this job is challenging

1.0
Apr 26, 2025
Recommend
CEO approval
Business outlook

Pros

Base salary is the only pro but doesn't come close to compensating you for the amount of work and the unbelievably unprofessional and toxic environment.

Cons

The owners are two of the greediest people I've ever worked for. They'll have record breaking months funding up to 20 mil off the hard work of everyone in the office and reward them with buying a few pizzas. I've personally witnessed them make a $140,000 commission off one deal and not pay the agent that brought it in a penny for their work. These people are crooks. Do not allow them to take advantage of you like they've done to so many others. They will try to sell you on what a good opportunity this is and how the top agents are making 250k and up. This is a lie. They will try to tell you that negative reviews of the company are made by "people that weren't a good fit" or "didn't like to work". This is a lie. This business is designed to reel people in with false promises, use them as much as possible, burn them out and then kick them to the curb. They should be ashamed of themselves but narcissistic sociopaths are incapable of these types of human feelings. Do yourself a favor and take these reviews very seriously.

4
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MobyCap Response
1y
Thank you for your feedback. While this review is emotionally charged, it raises serious accusations that we want to address directly. First, let’s address the claim that ownership withheld commissions. Our commission structure is defined in writing, reviewed during onboarding, and based on clear conditions—typically deal submission, underwriting engagement, and final funding. We maintain internal documentation of all commissionable activity. If there was a genuine case of a missed payout, we invite that to be brought forward with specifics. That said, no agent is ever denied compensation they are contractually owed. Alleging that ownership profited $140,000 on a single deal while intentionally paying a team member “zero” is not only untrue—it undermines the real efforts of the many professionals here who work with integrity. Second, while we are a growth-focused and performance-driven company, we reject the notion that success here is built on exploitation. Our top performers consistently earn strong six-figure incomes—and yes, that includes $200K annually. That is not a blanket promise; it is a reflection of what’s possible for those who meet the expectations of the role and contribute meaningfully to funded volume. Unfortunately, we find that employees who leave and leave reviews such as this, typically never see that type of production giving them impression that it's not possible. In our experience, many times, it's a lack of personal belief in oneself or what's is possible for them to achieve (although others are doing it right in front of them) that gets in the way of otherwise seemingly high-potential salespeople. Unfortunately, that's a tall ask for us to fix, and though we try, most of the time we discover it is truly not a good fit. Now to the heart of your review: the accusation that leadership is “toxic,” “greedy,” and “manipulative.” These are serious words—and we understand they likely come from a place of frustration or perceived mistreatment. We don’t dismiss that lightly. Sales—especially in our industry—is demanding. It’s high-pressure, results-driven, and not every leadership decision will feel good in the moment. But “toxic” implies an environment of sustained abuse, retaliation, or disrespect. That is not the culture we are building, nor do we tolerate it. Are we tough on performance? Absolutely. But we also invest in team training, offer base compensation to subsidize ramp-up, and reward strong contributors. Our culture isn't perfect—but we are actively working on communication, leadership development, and team health. Lastly, we won’t invalidate your experience. If something went wrong—interpersonally or structurally—we want to know. But calling ownership “narcissistic sociopaths” crosses the line from critique of a bad experience (perceived or real) into character assassination. We’re open to hard feedback. We’re not open to slander. We continue to evolve and are open to hearing valid concerns, but we also stand by our mission, our values, and the work our team does every day to support small businesses we proudly serve. We wish you the best and hope your next role is a better fit for your skills and expectations.
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