RSM - Retail Store Manager Mobilelink Employee Review

2.0
Jul 17, 2018
Recommend
CEO approval
Business outlook

Pros

My Employees that have honestly become my family.

Cons

Unfortunately, the structure of this company has baffled most employees over the past year. People are not getting paid correctly, we cannot get accurate sales reports based on commission, we've been led one way when told to go another, and so many other issues that I don't have the time to put into words. (i.e - We are working in a store with deplorable conditions as it is above 80 degrees & it's been over a week) I have really enjoyed my time working for Cricket & I have become one of the best in sales as an individual and as a store. I truly wish that it did not have to come to this. I've learned so much during my time here - I hope that you stop and see where the problems lie in order to stop losing people that are assets to your company. Again, Thank you for the time that you've given me as I will take what I've learned and continue to grow while expanding my opportunities to a company that appreciates their employees. Going Above and Beyond for your employees should be worth a little more than Mobilelink likes to takes credit for. - Part of my Two Week Notice

Explore other reviews about Mobilelink

5.0
Apr 24, 2025
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and team atmosphere

Cons

I enjoy working for the company

2.0
Feb 27, 2026
Recommend
CEO approval
Business outlook

Pros

-Decent pay with commission structure -There are some great people in HR, LP, Strategic

Cons

-Most leadership doesn't stick around for more than 6 months. -More than half the stores are put together or problems fixed by unlicensed vendors -Hard to get maintenance issues resolved especially high priority items like heaters & air-conditioning. -Costant "never a good job" mentality even for top performers -Lack of understanding of needs from corporate office to the field -Little or no support for events, even grand openings, paid out of pocket for most. -Often bought supplies for locations due to 3-4 week turn around times. -Reviews after main leadership was eliminated became belittling rather than constructive for growth

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