Terrible environment - Manager MissionSquare Employee Review

1.0
Sep 30, 2022
Recommend
CEO approval
Business outlook

Pros

ICMARC/MissionSquare used to be a great place to work, but now that is not one pro to the organization.

Cons

Since the arrival of the new “ regime” about 3 years ago the organization has been heading downhill fast. All the experienced and industry knowledgeable people have left or been highly encouraged to leave. The new people are all brought in as senior VPs, VP, etc but lack skills and knowledge of the business. Multiple poor decisions including outsourcing all of their customer service to another organization that is run equally poorly. Sad situation for those who cared about the clients and organization.

Explore other reviews about MissionSquare

5.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people and culture are generally supportive, and it’s easy to find teammates willing to help you succeed. The work feels mission-driven, which adds a sense of purpose and makes day-to-day projects feel meaningful. Overall, it’s a stable environment where you can build solid experience!

Cons

Some processes can take a bit longer due to multiple layers of review and approvals, which is understandable in a structured environment. This can occasionally slow momentum when timelines are tight, but with clear communication and planning it’s usually manageable. Over time, you learn how to navigate the cadence and keep projects moving forward.

4.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

My direct manager and team was mostly great I had a lot of autonomy about how I did my job The clients are mostly good

Cons

Some bad behavior goes unpunished by management, not always a great audit chain on things Everything here takes a ton of time and is a production, a new service that was supposed to launch in March is now indefinitely delayed for no good reason. Feels like there is a lot of finger pointing on why things aren't moving forward CEO is very concerned about being a "cool guy"

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