Field Sales - Anonymous employee MissionSquare Employee Review

2.0
Mar 23, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In general, your specific team is supportive. Benefits and compensation are competitive. If you are looking for someplace to park, you can stay there for a very long time.

Cons

Sales division compensation constantly changes; your focus constantly changes; the corporation used to have the employer and participant relationship as their main focus, now, they are just like everyone else, worried mostly about their own bottom line. Everyone is out for themselves and you will have no real support. What they tout at sales meetings and annual trainings in DC is not really how they function. If you have issues with anyone you are considered a trouble maker. Field sales are glorified enrollment machines in the eyes of management who have lost touch with the basis for success, relationship building, therefore, field sales personnel end up receiving the blame and taking all the heat. The home office is their own worst enemy promising high, delivering less. Cut throat sales people get promoted instead of great leaders and trainers. if you don't get on the train or question decisions you are black balled. If you get hired here, you will enjoy it for a while but do not become complacent and trust no one, particularly not HR nor your management staff. Always cover your assets completely and do not go above and beyond it will only make your job next year that much more difficult. Good luck!

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5.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people and culture are generally supportive, and it’s easy to find teammates willing to help you succeed. The work feels mission-driven, which adds a sense of purpose and makes day-to-day projects feel meaningful. Overall, it’s a stable environment where you can build solid experience!

Cons

Some processes can take a bit longer due to multiple layers of review and approvals, which is understandable in a structured environment. This can occasionally slow momentum when timelines are tight, but with clear communication and planning it’s usually manageable. Over time, you learn how to navigate the cadence and keep projects moving forward.

4.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

My direct manager and team was mostly great I had a lot of autonomy about how I did my job The clients are mostly good

Cons

Some bad behavior goes unpunished by management, not always a great audit chain on things Everything here takes a ton of time and is a production, a new service that was supposed to launch in March is now indefinitely delayed for no good reason. Feels like there is a lot of finger pointing on why things aren't moving forward CEO is very concerned about being a "cool guy"

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