Amazing culture & growth opportunities - Strategic Customer Success Manager Miro Employee Review

5.0
Apr 11, 2022
Recommend
CEO approval
Business outlook

Pros

- Amazing culture - very open and empathetic team in the CS org - Fast growth - tons of opportunities for career advancement! - Really fun and dynamic product to work with - our customers love the product :)

Cons

- Lacking in processes - the CS org is still rather immature and needs more structure around processes like escalations and feature request management - Honestly the pros far outweigh the cons in my opinion!

Explore other reviews about Miro

5.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

I just started at Miro this week and I have had a very good experience. All the people whom I have met from the interview process through other employees in the onboarding process have been genuinely curious and helpful. The company culture really shines through the employees and that's something to appreciate, especially considering I have yet to go into the office. The benefits are great and the deductions are very reasonable. The company invests a lot into their employees. They have fun Slack channels and provide many tools and resources to help employees be more efficient at work. Miro is an AI first company that's way ahead of the AI revolution when compared to my previous employer. Hybrid working schedule with free food at the office and a gym.

Cons

The pre-onboarding process was quite long. My first interview was back in October of last year and my first day was in February. Self relocation only, although worth it in my opinion.

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