Beware of Health Services Franchise - Patient Care Coordinator Miracle-Ear Employee Review

2.0
Apr 3, 2025
Recommend
CEO approval
Business outlook

Pros

Cons definitely outweigh the Pros

Cons

Health Services LLC DBA Miracle Ear is making Miracle Ear look bad. Home office doesn't care much about anything else but money. If you are making them money, you CAN get away with anything. They don't care for the PCCs and they are quick to push you out. There are very few decent employees in that franchise but they are slowly leaving. You can give them your soul and they will still be disappointed with you if you aren't making them money, a man, or in their fraternity like group. There was change when the previous owner past. Now the owner are his two boys and recent change in their personal life has shown their true colors within the company. Working there was doable with a certain manager, but after she was pushed out the PCCs feel like they don't have a voice anymore and are being told what to do by a bunch of men. The list can go on unfortunately, it's a miserable franchise to work for.

Explore other reviews about Miracle-Ear

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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