Worst Job Ever - Office Manager Miracle-Ear Employee Review

Almost too many to list but here are a few highlights: 1. $20.00/hr doens't get you very far b/c after taxes, that's about $1200 every 2 weeks if you're lucky 2. Area manager prioritizes HCP's over OM's since OM's are hourly and the HCP's are the ones who sell the hearing aids 3. Area manage erodes trust by eliminating any workplace autonomy; he is like the Midwest version of the LOTR The Eye of Sauron 4.Area manager and Administrative Trainer thrive on excessive, and I mean, excessive oversight from the OM's through daily CRM calls, the OM weekly sheet where you have to pull data from Sycle that is a huge time waster since the AM and the AT have access to that data 5.You will be subjected to the pettiest of nickpicking from the area manager to the point where you will go gray from the stress 6.The constant check ins and blatant lies told to OM's about their poor work performance by the AM and TA to meet sales quotas 7. The AM will stand over you while you clean hearing aids (which isn't offered in the 2009 Training) and put you on a PIP for not knowing the different dome and wax guard sizes and then fire you if you write the wrong information on your customer summary outcome notes. 8.Excessive control over communication channels such as the OM Microsoft Teams communication channel. The AM will tell the OM, "you can't use that Teams channel for store-specific questions, only general questions," so if you have a store specific question, you have to call/text/email/Teams the AM or AT (so ridiculous) instead of asking the other 12 OMs on Teams for help. 9.Excessive over-emphasis on SOPs (standard operating procedures):The AM and AT want sales results from the OM, whose job isn't even allowed to discuss hearing aid pricing with customers, but whose job it is to do CRM calls (call 3 times, leave a message on the 3rd call and write that down or be punished), and needle the patients to come in (there is an actual "customers last seen" report that you have to include the #s of how many customers you "last saw" every week on your OM report. 10. AM has no personal boundaries and plays favorites by withholding information that undermines trust in the AM as a supervisor. 11. The AM dismisses and will blatantly ignore any feedback to him from OM's about how detached and dismissive he is. He could care less about your life outside of Miracle Ear. He's only interested in his career trajectory. 12. The AM and AT overload the OM's with administrative tasks that are so redundant, even Sysphus wouldn't roll those rocks up a hill. 13. The excessive use of performance metrics like putting OM's on a PIP under the guide of retraining them, just to create a paper trail to support terminating the OM.