Terrible Place - Front Desk Associate Miracle-Ear Employee Review

2.0
Jul 30, 2024
Recommend
CEO approval
Business outlook

Pros

The only part of this job that I enjoyed was interacting with some of the sweet elderly clients who came in.

Cons

This was one of the worst places I ever worked. No one trained me. On my very first day they put me at the front desk and essentially said "figure it out". The location I worked at only had two other employees and they were both constantly fighting with each other. I would try to call management and ask for help, but they worked in different time zones, were often unavailable, and completely unhelpful. I asked many times to speak with someone in charge about the sitatuion and they wouldn't allow it. After 3 weeks, I quit. 10 minutes after sending my resignation email, the regional director called me (the same person I had been desperately trying to get a hold of for days before this, to no avail) and tried to convince me to stay. This company is a joke.

Explore other reviews about Miracle-Ear

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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