DISHONEST - ALL about SALES - Front Desk/Marketing Coordinator Miracle-Ear Employee Review

1.0
Aug 20, 2022
Recommend
CEO approval
Business outlook

Pros

I had a great coworker. Office job, easy work.

Cons

Miracle Est PUSHES the sale at ALL cost. “Policy” dictates that the hearing specialist is NOT allowed to test a married person's hearing until their spouse is with them for the test “for support, and more information that the “patient” may not provide otherwise”. The ONLY REASON they want your spouse there is to CLOSE THE SALE. As someone at the front desk EVERYTHING I had to say was scripted, all answers to inquiries and questions is 100% scripted crap. We were NOT ALLOWED to schedule a hearing test with someone if we were told their spouse couldn’t or would not come. In my book, THAT IS DISCRIMINATION. It’s complete crap. We were also made to call “past patients” that no longer came to us for whatever reason and try to get them back in to purchase hearing aids, we were required to telemarket them no matter what or how many times they asked us to NOT call them. This was the most horrible job I’ve had. I hated it.

Explore other reviews about Miracle-Ear

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Cons

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Cons

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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