Toxic culture - Store Manager Miniso Employee Review

2.0
Aug 5, 2021
Recommend
CEO approval
Business outlook

Pros

Cute products, nice team members and friendly customers are the advantages.

Cons

Work overload, overtime, extremely high KPI on sales without supports. Toxic work culture, no respectation and appreciation to employees. You will never work at somewhere else worse than Miniso.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

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