Dissapointing - Key Holder Miniso Employee Review

1.0
Sep 6, 2019
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers and quality products.

Cons

They opened the St. Catharines, Ontario store and then closed it immediately after a month. They gave us no advice or consideration through out their bankruptcy and hired and opened multiple stores during their proceedings in Ontario. I was told the store wouldn't be closing from management despite the legal proceedings and then was informed a month later liquidation would begin the day we were told we would be jobless. No tact, and followed the Target mentality of wide spread openings only to close 18 plus stores and have 200 people jobless across the country. They offered us nothing, no severance and only the possibility of a position if they one day opened another store in the area. They only offered anyone under their 3 month probationary period a weeks severance pay if you stayed to the end of the liquidation. Where as myself who had just met my 3 months was given no incentive to stay until their closing date, this was strategically so they did not have to pay us anything additionally despite being a full time employee. They are terribly mismanaged because half their staff left during the bankruptcy including in their warehouse. Leaving stores starving for staff. It became a persistent tug of war between Miniso and the liquidation company as well in regard to regular communication.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

It's fun to see what inventory we'll get, and it's fun product to sell. Coworkers are great to be around.

Cons

Upper management is horrible. 3 months into the store manager being fired, with no new SM in sight. When higher-ups come in to help, they are hard to communicate with, often giving off a harsh attitude. They will say everything that is wrong with the store with no positives. We were told to fill a particular IP because it was light when we had no inventory to fill it with, which they must have missed during their visit. The store was once sent so much shipment that we had to fill our bathroom with bags of inventory. The electricity went out once because the bill wasn't paid. Very little training is provided. Management would rather work a skeleton crew into the ground than care about employee turnover.

See reviews by: Helpful|Rating|Date|All