Pros
friendly staff and maybe 1 or 2 toxic team member, got used to it eventually. (depending at which outlet you are sent to) great experience to serve and help customers find our products easily. has a decent pay. Manager is easy to communicate.
Cons
the contract - offer letters and information documents are full of grammar and spelling mistakes they will deduct training fees from your final payslip wage if you do not work with them long enough as stated in the contract communication is done on both wechat and whatsapp there be atleast 4-5 group chat on both and will be buzzing like crazy every minute or seconds mostly wechat.(i just go for the mute) exchange policies that we cannot control. Attending to multiple customers at the same time is stressful, especially the one that keeps calling you out when you're helping another customer. Training is not provided and you learn as what the others do in the store. No discount. Nothing at all. Very high standards for low pay. no fixed off day