NP's and PA's - BE WARNED!!! PLEASE READ BEFORE WORKING HERE! - Provider Mindpath Health Employee Review

This company is not all it is cracked up to be. These people will talk about how they care about patients, and how patients are their #1 priority, but all it takes is to see how they conduct business to realize that this is NOT the case. They act as if they are so much better than other big healthcare chains that monopolize areas and treat employees poorly, but they are actually worse. At least you know what you are getting when you sign on with other companies that are run like businesses, essentially being the "evil empires of healthcare." But this one is so much worse - they make it sound as if they are so altruistic and are here to make a difference in the community, when they are just as underhanded as the rest. Upon starting, it doesn't take long to realize that their turnover is obscenely high - even for psychiatry. The longer I worked here, the more clear it became that there are good reasons for this. For starters, they have absolutely awful communication . No one on the administrative side of things is ever on the same page with anything, and therefore, many false promises are made but not kept. They have a middle management full of absolute "yes-men" that simply tell you what you want to hear, and answer any question with redirections and deflections. You can never get any kind of straight answer about pay, patient loads, or the logistics of day-to-day operations. Within the first day of onboarding, the head of provider relations would say one thing and then be directly contradicted by others coming in to speak who were at the head of the company (and this is on the FIRST DAY!). If you would have thought this was a bad omen, you would have guessed right. This ended up being a pattern of an absolute disconnect between upper/middle management and the providers and therapists, which ensures that employees are left in the dark. For those of you that have been sold on this spectacularly rosey picture that is so often painted to midlevel providers, do not make the same mistake that I and so many others have - do not let yourselves be conned into working for these people. This company gives you a "guarantee" period of salary pay in which to build up your practice. Since this company is productivity based, they ply you with reassurances, telling you that it is their responsibility to fill your schedule and that they will have no trouble doing this. Unfortunately, this is also untrue. This guarantee period expired for a number of providers without warning. This happened when essentially forced out a number of providers because they hired too "aggressively." They made a point to say that none of this was related to a fault on the part of these providers - but admitted that they expanded too quickly and did not have enough patients to fill people's schedules (clearly a well run business). This came with absolutely NO warning. While they did not outright fire everyone, they notified people that their pay would be cut by 50% in one week (ONE WEEK), also telling everyone that they needed to know in two weeks whether these people intended to still work for them. If people chose to stay on, they would continue to make half of what they were guaranteed for a significantly shorter amount of time than the 6 month salary period they were initially guaranteed. Not even supervising physicians knew this was coming. What they did next was even worse. In the name of trying to "help" these providers, they refused to outright let people go with the severance package they had stated in the contract that had been signed - because that would cost them too much money. Instead they offered 1/3rd of the severance they offered in the contract, which had to be taken within the period of 2 weeks or else the offer was null and void. The higher ups did this knowing that there would be no way for people to find another job in this amount of time, and thus were able to get away with paying midlevels less than 50k for the exact same amount of work (which is downright shameful, I might add). Also, since there are not enough patients to fill schedules, there is absolutely no feasible way for the midlevels that are still forced to work for a meager income to get paid enough to make the amount they should be getting as a psych NP or PA (<70k). They are well aware of this, and this is their way of cutting costs however they can. If you have noticed, there is a common pattern within this company. They only care about the bottom line. They do not care about their employees and they definitely do not care about their patients. This is why these poor patients keep getting passed around to different providers every few months, some having 7 or 8 different providers during their time with MPCC. Now, the remaining providers are miserable, crying at work, and hating the place they work for. It is a much different outlook than what they display when recruiting you. Additionally, the people not in the position of being forced out soon became aware of the situation. They were outraged and many are planning to quit themselves within the coming months due to a lack of trust in the direction of this company. Additionally, there are many people that have been shorted on their productivity based pay, and if you do not watch them closely, things tend to slip through the cracks far too often to be sheer coincidence. You also know it is bad when the universal reaction is, "get out of here while you still can" from the other providers that have been working here much longer. Ironically, they told the people that they are forcing out that they would be willing to give them the first shot to be hired back when they are hiring again. Yeah right, Fool me once, shame on you. Fool me twice, shame on me. Take my advice as someone that has had to go through all of this and beware. This company is not one you want to work for.