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Premium Account Coordinator for Australia - Anonymous employee Mindbody Employee Review

1.0
Nov 12, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, 401k, recess during work, 60 dollars a month to spend at places who accept mindbody bucks for haircut, massage, yoga, gym membership etc.

Cons

Horrible management. When they went CORPORATE they stopped caring about their employees. I started off in technical support and moved on to Premium Support. Training for entry-level is acceptable but when promoted to different departments they have no training program and expect you to learn on your own. They criticize and tell you everything you're doing wrong but nothing you're doing right. The right hand doesn't know the left. They company is growing faster than they can keep up with. I got fired for not knowing my job with very little training. The management team here and HR department are the worst I've ever encountered.

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Mindbody Response
10y
Thank you for your review! We value our team members and are proud to provide career growth and development opportunities. The process of switching from one position to another can vary depending on the position that a team member transfers from, as well as what is needed to bring a new team member up to speed. Team members in a new role are supported by their managers and teammates, and have the opportunity to seek and receive other resources in addition to the assistance provided by the team during the transition period. We will continue to support our team members in development in their roles, and wish you all the best in your future endeavors.

Explore other reviews about Mindbody

5.0
May 29, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote and great team members

Cons

No cons at this moment

4.0
Nov 11, 2024
Recommend
CEO approval
Business outlook

Pros

During my time at Mindbody, I was fortunate to work in an incredibly supportive team environment. The team was collaborative, fostering a positive and productive atmosphere where everyone’s ideas were valued. My managers played a key role in creating this supportive culture. They were not only approachable and encouraging, but also inspiring leaders who gave me the freedom to take initiative and grow within my role. One of the most rewarding aspects of my experience was the creative freedom I was given. I had the opportunity to explore new ideas and approach challenges in innovative ways, which made the work both exciting and fulfilling. This level of trust and autonomy helped me build my confidence, expand my skills, and develop as a professional. Additionally, the work culture at Mindbody emphasized collaboration, making it easy to share ideas and tackle problems togethe

Cons

While my experience at Mindbody was largely positive, there were a few challenges I encountered. One significant issue was the constant turnover in leadership. This frequent change in management created a sense of instability, as new leaders would often come in with different priorities and approaches. As a result, it sometimes felt like no one was on the same page, leading to a lack of direction and clarity. This inconsistency caused a fair amount of disorganization within the company, making it difficult to align on goals and strategies. The shifting leadership dynamics created some challenges in maintaining a consistent workflow and made it harder to build long-term plans. Despite the supportive team environment, this lack of continuity in leadership was a noticeable drawback.

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