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Talent is leaving and current employees are drowning - Client Implementation Specialist Mindbody Employee Review

2.0
Sep 18, 2021
Recommend
CEO approval
Business outlook

Pros

US employees do receive a decent amount of PTO and most managers that I have heard of are quick to approve PTO requests. The health insurance is not great, but it is also not awful. I have worked for several managers during my time at MindBody and most have been kind.

Cons

Employees at MindBody are grossly underpaid compared to the current market. Leadership looks for results that are ambiguous and hard to quantify in exact figures. MindBody is constantly acquiring other companies- which is fantastic for revenue- however, employees are expected to learn all new products and help to implement all of them as well with clients. Again, with no additional compensation. Previously, MindBody had specialized teams that had experts on each product. Each team would only onboard their expertise. However, that is no longer the case. This has caused an ample amount of frustration and stress. This is leading to talent leaving. With many onboarding specialists leaving the company, the stress on us remaining team members is huge.

Explore other reviews about Mindbody

5.0
May 29, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote and great team members

Cons

No cons at this moment

4.0
Nov 11, 2024
Recommend
CEO approval
Business outlook

Pros

During my time at Mindbody, I was fortunate to work in an incredibly supportive team environment. The team was collaborative, fostering a positive and productive atmosphere where everyone’s ideas were valued. My managers played a key role in creating this supportive culture. They were not only approachable and encouraging, but also inspiring leaders who gave me the freedom to take initiative and grow within my role. One of the most rewarding aspects of my experience was the creative freedom I was given. I had the opportunity to explore new ideas and approach challenges in innovative ways, which made the work both exciting and fulfilling. This level of trust and autonomy helped me build my confidence, expand my skills, and develop as a professional. Additionally, the work culture at Mindbody emphasized collaboration, making it easy to share ideas and tackle problems togethe

Cons

While my experience at Mindbody was largely positive, there were a few challenges I encountered. One significant issue was the constant turnover in leadership. This frequent change in management created a sense of instability, as new leaders would often come in with different priorities and approaches. As a result, it sometimes felt like no one was on the same page, leading to a lack of direction and clarity. This inconsistency caused a fair amount of disorganization within the company, making it difficult to align on goals and strategies. The shifting leadership dynamics created some challenges in maintaining a consistent workflow and made it harder to build long-term plans. Despite the supportive team environment, this lack of continuity in leadership was a noticeable drawback.

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