Provide free trainings, see as many or as little clients, good support
Cons
Benefits are mediocre, a little disorganized,
1.0
Feb 24, 2026
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Supportive coworkers at the clinical and front-line level. The patient population is meaningful and the work itself can feel impactful. Some clinicians genuinely care and try to support one another despite operational challenges.
Cons
Clinician Cons:
-Caseloads often exceed 60+ clients, creating unsustainable productivity expectations
-Limited CEU offerings despite promoting support for RPT (Registered Play Therapist) advancement
-Heavy administrative workload on top of clinical volume
-Professional development does not align with workload demands
Patient Liaison Role Cons:
-High call volume and coordination demands without clear workload boundaries
-Role expectations will expand beyond job description without compensation adjustments
-Limited advancement opportunities and minimal pay growth relative to responsibility
-Operational pressure often redirected to front-line staff rather than addressed structurally