Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mimecast

      Engaged employer

      Mimecast reviews

      Great team Poor Decision Maker - Customer Success Manager (CSM) Mimecast Employee Review

      3.0
      Jan 8, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great Team - Some what ok benefits with private health insurance reimburse. - Hybrid working (2days office 3 days WFH)

      Cons

      - Changes are made too frequently - Ridiculous KPIs. - Lack of Support - No Career Growth Progression - Some managers are biased

      Explore other reviews about Mimecast

      5.0
      Apr 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office, catered lunch daily. Great benefits, 4 weeks PTO to start plus paid holidays, floating holidays, sick time. Culture is flexible, vibrants, friendly people.

      Cons

      Frequent changed and pivoting but senior leadership listens to employees which is good.

      1.0
      Jun 18, 2026
      Sr. sales engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      The people (some) Struggling to find more

      Cons

      Mimecast used to be a great place to work with good tech and strong values. The culture is toxic and incredibly unhealthy. They will promote you without an increase in pay. Recognition is a joke. The CEO is actively running the company into the ground. Sales leadership repeatedly meddles into and destroys sales opportunities and turns around to blame the sales team. The product is a mess with no strategy. only thing that's clear is the direction in which it is going, down.

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: Mimecast jobs | Mimecast salaries | Mimecast benefits | Mimecast interviews
      Mimecast reviewsMimecast Customer Success Manager (CSM) reviewsMimecast review