I would steer clear - Customer Service (CSR) Milton CAT Employee Review

1.0
Sep 14, 2020
Recommend
CEO approval
Business outlook

Pros

There is a large lunch room

Cons

The culture here is uncomfortable at best. I have not heard the words good job at all. It is an attitude of constant criticism. People have been physically threatened. HR has been made aware but it feels like there isn’t anyone who cares.

Explore other reviews about Milton CAT

5.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay Good benefits Friendly employees Solid management

Cons

Work can be stressful at times, but you’ll find that anywhere.

1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

None. Don’t work at this place. No one is friendly in this office. You’re looked at like the bottom of the rug. And don’t work for the warranty department cause the mangers and supervisors can’t process a claim. They train you the wrong way and you have to take the fall for it.

Cons

Do not work for the claims department. Training is absolutely terrible. You get a 2 hour training via Microsoft Teams screen recording meeting. And there is so many cans and cants to process claims. I repeat do NOT work for this awful company.

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