Try Getting Your Employees' Names Right - Manager MillerKnoll Employee Review

1.0
Apr 4, 2023
Recommend
CEO approval
Business outlook

Pros

If you're in Michigan, the amenities at the office are pretty nice. If you're in Pennsylvania, there are no pros.

Cons

I originally worked at Knoll, and then I worked at MillerKnoll when Knoll was acquired by Herman Miller in 2021. Herman Miller didn't seem to understand what it was getting into in acquiring Knoll, and executive management put a lot of pressure down the chain for employees to make big changes instead of taking responsibility for their oversight in what was probably not the smartest business deal. A few months after the acquisition, I was promoted and asked to lead a team at Herman Miller and continue leading my team from Knoll. Did my salary change? Not at all. My title changed, and all I got for it was my name misspelled on a presentation that the leadership team gave. Despite this, I worked hard to learn as much as I could about Herman Miller. I spent most of my days on calls training with the team in Michigan, and I often had to work late to catch up on my own work. By the beginning of 2022, I was able to do everything required for my role, but I was still balancing my old work. I worked late most days, and I regularly received messages from my boss after 10PM and before 8AM with demanding questions. I requested to be compensated multiple times for the additional work I was given, and my boss (who was a Herman Miller employee) repeatedly told me that he was "waiting for the HR systems to merge before he could give a former Knoll employee a raise." That wasn't actually true because other former Knoll employees in my department had received raises already. I finally left in 2022, and when I did, my boss expressed his disappointment because I am a woman of color, and he would have liked to have seen a woman of color in management there. He admitted that the people that Miller Knoll hire in Michigan are not usually diverse. He is correct. The lack of diversity for a corporation as large as Miller Knoll is astonishing. I was on Knoll's Diversity and Inclusion Council, which was sadly put to an end after the acquisition. Not only was the council disbanded, but many of my fellow councilmembers who had dedicated so much of their time on top of their work to improving D and I at Knoll were laid off. I was invited to work with Herman Miller's existing Diversity, Equity, and Inclusion department, but after several meetings with them, I realized that I could not in good conscience work with the department. The head of the DEI department frequently got my name wrong. She wasn't just mispronouncing my name; she repeatedly referred to me by stereotypical names that are common among people of my race. I also witnessed her get people's pronouns wrong again and again, even if those people had their pronouns clearly stated in their signature. If you can't even do the bare minimum, how can you expect anyone to believe you actually care about improving diversity and inclusion? As many of the other reviews state, MillerKnoll's diversity and inclusion efforts are only performative. I do not recommend working here. I have felt incredibly more appreciated and recognized at my new job, and I am thankful every day that I do not have to work at MillerKnoll anymore. In the first couple of months after I left, I received emails and calls from MillerKnoll employees asking me for help with their work even though I had left behind so many notes and had offered to train people before I left. I know other former colleagues who left the company and continued to receive emails and calls after they left as well. Almost everyone with any historical knowledge of how things worked at Knoll is gone now, and Herman Miller didn't try to obtain that knowledge when they still had access to it. It's a complete mess there. Don't get involved in it.

Explore other reviews about MillerKnoll

5.0
Feb 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and company environment

Cons

It is very corporate environment with Silos in between divisions

4.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive management, Great work-life balance.

Cons

The pay could be better

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