Pros
Lots of companies have 'vision statements' and 'beliefs' that are just so much marketing BS. Not here. MT has living, breathing, stated beliefs that are baked into the company's culture and you should read them before applying. Just search for "Miles Technologies Beliefs" and see especially beliefs 5 though 9 which are Caring, Ethics, Working Hard, Honoring Commitments, and Family Comes First. You will not believe how serious these are, including the last one, until you see them in action. MT was founded by Chris Miles about 19 years ago. He is the CEO and is active in leading the company. That said, there is no micromanagement. Division presidents are fully empowered to run their areas of responsibility and they do. They don't micro-manage either. The culture is very open. Everyone can see each other's calendars, tasks, etc. Anyone in the company could enter an appointment for themselves with Chris (but do not waste his time, just saying...). Company goals and performance against those goals are well communicated. Crazy hours are not required. Most jobs here can be accomplished in 40-50 hours per week. When OT or inconvenient hours are required, they are paid. The hiring process is challenging and time consuming. Why is this a 'Pro'? Because it works and the result is a company full of people who are smart, passionate, and not jerks. If that describes you, and you also have skills, you should apply. The company is profitable, growing, and debt free.
Cons
MT's senior management have all been with the company essentially since it was founded. The company's success is due in no small part to their talent and hard work. One result is that they have a limited interest in hearing about 'better' ways to do things except at the lowest levels of process and procedure. Come here to learn, not to teach. On the plus side, there is a lot to learn. Currently a few job designs result in more work than can be accomplished in 40 - 50 hours per week. This makes actually implementing the company beliefs very challenging or impossible, which is frustrating because they are taken seriously. A great question for applicants to ask is, "Is everyone currently in this job able to keep up with their workload?" Expect an answer like, "No, that's why we are hiring." Dig deeper. Among employees who have worked at MT for more than a year or two, turnover is very low. This is also a positive, but as in many good companies, upward mobility is limited once you get past the first couple of levels. And there are not very many levels. Benefits are good, not great.
