Difficult place to work and toxic work environment - Administrator Migrant Help Employee Review

The work was not satisfying and the whole place operated like a factory. I worked in the London (Croydon Office) and clients (what we called those seeking asylum) were not treated with compassion and support. I understand the job was tricky with some difficult aspects to it but I found the client. advisors and management were always trying to simply meet targets and send people along without properly addressing their needs. I understand that his comes from a higher level, however the focus on targets and how many people we dispersed in a day meant that the work was not meaningful and the support given to those seeking asylum was superficial at best. As a result clients were often distressed. In addition, there were always confrontations in the office and it never felt like a safe place. On the HR and employee life side of things I had a terrible time with one particular employee who had the same job title as me, who instantly took a dislike to me. She was meant to train me but refused to do so and acted very annoyed when I asked for help. In some occasions she even bullied me and left me in tears and I had to go to management. Instead of taking it seriously, they showed some concern, but then said that this was just her personality and that they had problems with her before. After two months I decided I had enough andI found a new job, so I must say that when I finally left they genuinely did try to keep me and that is when they. took the bullying claims more seriously. However, I no. longer wanted to stay. in that work environment,