Bait and switch is the name of the game - Anonymous employee Mighty Citizen Employee Review

2.0
Mar 7, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are Good people that work there. Just not the ones in charge. The support staff is full of great talent and supportive team members. The office is in an up and coming area of town.

Cons

They (the executive team) do not look out for you, do not play fair and always do what's best for them. Everything they give you in writing will have an out clause that benefits only those at the top. There are a lot of small agencies in Austin, get your start at another one.

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Mighty Citizen Response
9y
Thank you for your feedback. We are committed to making sure everyone is treated fairly and welcome your thoughts. We take great care to provide exceptional company benefits and a collaborative and supportive team environment - and that includes writing hiring and severance agreements that are fair, equitable, and transparent. We'd welcome your direct feedback and would like to hear more about your specific concerns. We hope that you reach out to us directly, so we can continue the conversation. With Kind Regards, Andrea

Explore other reviews about Mighty Citizen

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

• Friendly coworkers • Remote, people-first culture • Meaningful work • Excellent work/life balance and great PTO • Professional Development

Cons

You could likely find higher-paying or more aesthetically-driven design work elsewhere. That said, the projects at Mighty Citizen support meaningful causes, and the work–life balance is excellent, especially compared to traditional agency environments.

3.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Meaningful client work and smart, collaborative coworkers. The company promoted a close-knit, mission-driven culture that many employees valued.

Cons

The agency conducted two rounds of layoffs in 2025, each impacting roughly 10% of staff. While leadership was generally transparent about broader business conditions, the scale of the reductions still came as a gut punch to employees. The agency’s ongoing public and online emphasis on culture and thought leadership feels incongruent with that experience.

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